{"id":29,"date":"2026-11-15T15:19:48","date_gmt":"2026-11-15T15:19:48","guid":{"rendered":"https:\/\/yukthi.stakque-host.online\/?page_id=29"},"modified":"2026-11-15T16:40:01","modified_gmt":"2026-11-15T16:40:01","slug":"support","status":"publish","type":"page","link":"https:\/\/yukthi.stakque-host.online\/?page_id=29","title":{"rendered":"Support"},"content":{"rendered":"<main class=\"oxy-container-29-182 oxy-container page-support\" id=\"main\"><nav class=\"oxy-container-29-103 oxy-container breadcrumbs container\" aria-label=\"Breadcrumb\"><a class=\"oxy-text-link-29-100 oxy-text-link\" href=\"\/\" target=\"_self\">\nHome\n<\/a><span class=\"oxy-text-29-101 oxy-text\" aria-hidden=\"true\">\n\/\n<\/span><span class=\"oxy-text-29-102 oxy-text\" aria-current=\"page\">\nSupport\n<\/span><\/nav><section class=\"oxy-container-29-120 oxy-container support-hero container\"><h1 class=\"oxy-text-29-104 oxy-text\">\nReal people.<br><span>Ready to help.<\/span>\n<\/h1><p class=\"oxy-text-29-105 oxy-text\">\nQuestions about your setup, a migration, or the right plan? Start a conversation with the Yukthi team.\n<\/p><div class=\"oxy-container-29-118 oxy-container contact-options\"><a class=\"oxy-container-link-29-111 oxy-container-link\" href=\"tel:+919845032356\" target=\"_self\"><div class=\"oxy-svg-icon2-29-106 oxy-svg-icon2 icon\">\n<svg aria-hidden=\"true\"><use href=\"#i-phone\"><\/use><\/svg>\n<\/div><span class=\"oxy-container-29-109 oxy-container\"><strong class=\"oxy-text-29-107 oxy-text\">\nCall us\n<\/strong><span class=\"oxy-text-29-108 oxy-text\">\n+91 98450 32356\n<\/span><\/span><div class=\"oxy-svg-icon2-29-110 oxy-svg-icon2 icon\">\n<svg aria-hidden=\"true\"><use href=\"#i-arrow\"><\/use><\/svg>\n<\/div><\/a><a class=\"oxy-container-link-29-117 oxy-container-link\" href=\"mailto:connect@yukthi.com\" target=\"_self\"><div class=\"oxy-svg-icon2-29-112 oxy-svg-icon2 icon\">\n<svg aria-hidden=\"true\"><use href=\"#i-mail\"><\/use><\/svg>\n<\/div><span class=\"oxy-container-29-115 oxy-container\"><strong class=\"oxy-text-29-113 oxy-text\">\nEmail us\n<\/strong><span class=\"oxy-text-29-114 oxy-text\">\nconnect@yukthi.com\n<\/span><\/span><div class=\"oxy-svg-icon2-29-116 oxy-svg-icon2 icon\">\n<svg aria-hidden=\"true\"><use href=\"#i-arrow\"><\/use><\/svg>\n<\/div><\/a><\/div><p class=\"oxy-text-29-119 oxy-text support-location\">\nOur team is based in Bengaluru, India. Calling from abroad? Use the +91 country code.\n<\/p><\/section><section class=\"oxy-container-29-160 oxy-container faq-section section container\" id=\"faqs\"><div class=\"oxy-container-29-123 oxy-container\"><h2 class=\"oxy-text-29-121 oxy-text\">\nA few things<br> you might be wondering.\n<\/h2><p class=\"oxy-text-29-122 oxy-text\">\nSomething else on your mind?<br> <a class=\"text-link\" href=\"\/?page_id=30\">Talk to our team <svg class=\"icon\"><use href=\"#i-arrow\"><\/use><\/svg><\/a>\n<\/p><\/div><div class=\"oxy-container-29-159 oxy-container faq-list\"><details class=\"oxy-container-29-128 oxy-container\"><summary class=\"oxy-container-29-126 oxy-container\"><div class=\"oxy-text-29-124 oxy-text\">\nCan we keep our existing company email addresses?\n<\/div><div class=\"oxy-svg-icon2-29-125 oxy-svg-icon2 icon\">\n<svg><use href=\"#i-plus\"><\/use><\/svg>\n<\/div><\/summary><p class=\"oxy-text-29-127 oxy-text\">\nYes. Yukthi supports email on your own domain. In a hybrid setup, some people can stay on Microsoft 365 or Google Workspace while others use Yukthi, all on the same company domain. Our team helps configure email routing.\n<\/p><\/details><details class=\"oxy-container-29-133 oxy-container\"><summary class=\"oxy-container-29-131 oxy-container\"><div class=\"oxy-text-29-129 oxy-text\">\nHow does migration work?\n<\/div><div class=\"oxy-svg-icon2-29-130 oxy-svg-icon2 icon\">\n<svg><use href=\"#i-plus\"><\/use><\/svg>\n<\/div><\/summary><p class=\"oxy-text-29-132 oxy-text\">\nWe start by understanding your users, storage, policies, and current service. The team then plans setup, data migration, routing and cutover with you. The exact approach and timeline depend on your existing environment.\n<\/p><\/details><details class=\"oxy-container-29-138 oxy-container\"><summary class=\"oxy-container-29-136 oxy-container\"><div class=\"oxy-text-29-134 oxy-text\">\nCan I use Outlook, Apple Mail, or my phone?\n<\/div><div class=\"oxy-svg-icon2-29-135 oxy-svg-icon2 icon\">\n<svg><use href=\"#i-plus\"><\/use><\/svg>\n<\/div><\/summary><p class=\"oxy-text-29-137 oxy-text\">\nYukthi supports standard mail clients through IMAP, POP3, and SMTP with SSL\/TLS, as well as browser-based webmail. Use IMAP on all devices when accessing the same mailbox across multiple devices. Some client-specific troubleshooting may need your local IT team.\n<\/p><\/details><details class=\"oxy-container-29-143 oxy-container\"><summary class=\"oxy-container-29-141 oxy-container\"><div class=\"oxy-text-29-139 oxy-text\">\nHow are plans priced?\n<\/div><div class=\"oxy-svg-icon2-29-140 oxy-svg-icon2 icon\">\n<svg><use href=\"#i-plus\"><\/use><\/svg>\n<\/div><\/summary><p class=\"oxy-text-29-142 oxy-text\">\nPlans are flexible and based on storage requirements. Tell us about your users, email volume, file storage, and archival needs for a tailored quote. Separate Files storage plans are available when you need more space. Final module inclusions are confirmed in your proposal.\n<\/p><\/details><details class=\"oxy-container-29-148 oxy-container\"><summary class=\"oxy-container-29-146 oxy-container\"><div class=\"oxy-text-29-144 oxy-text\">\nWhere is our data hosted?\n<\/div><div class=\"oxy-svg-icon2-29-145 oxy-svg-icon2 icon\">\n<svg><use href=\"#i-plus\"><\/use><\/svg>\n<\/div><\/summary><p class=\"oxy-text-29-147 oxy-text\">\nThe hosted service operates from secure data centres in Europe. On-premise email and in-office archival options are also available. Discuss your organisation\u2019s data-location requirements with our team before choosing a deployment.\n<\/p><\/details><details class=\"oxy-container-29-153 oxy-container\"><summary class=\"oxy-container-29-151 oxy-container\"><div class=\"oxy-text-29-149 oxy-text\">\nIs email archival included?\n<\/div><div class=\"oxy-svg-icon2-29-150 oxy-svg-icon2 icon\">\n<svg><use href=\"#i-plus\"><\/use><\/svg>\n<\/div><\/summary><p class=\"oxy-text-29-152 oxy-text\">\nEmail archival is optional and can also work with Microsoft 365 and Google Workspace. It keeps an independent copy of incoming and outgoing mail, with retention policies, search, access controls, MFA, and audit logs. Availability and storage requirements are confirmed in your quote.\n<\/p><\/details><details class=\"oxy-container-29-158 oxy-container\"><summary class=\"oxy-container-29-156 oxy-container\"><div class=\"oxy-text-29-154 oxy-text\">\nCan I use Yukthi for bulk marketing emails?\n<\/div><div class=\"oxy-svg-icon2-29-155 oxy-svg-icon2 icon\">\n<svg><use href=\"#i-plus\"><\/use><\/svg>\n<\/div><\/summary><p class=\"oxy-text-29-157 oxy-text\">\nYukthi Mail is for everyday business communication. The service is not intended for mass marketing emails.\n<\/p><\/details><\/div><\/section><section class=\"oxy-container-29-173 oxy-container support-prep\"><div class=\"oxy-container-29-172 oxy-container container\"><h2 class=\"oxy-text-29-161 oxy-text\">\nA little context helps us help.\n<\/h2><div class=\"oxy-container-29-171 oxy-container prep-grid\"><article class=\"oxy-container-29-164 oxy-container\"><h3 class=\"oxy-text-29-162 oxy-text\">\nYour email environment\n<\/h3><p class=\"oxy-text-29-163 oxy-text\">\nTell us your domain, affected mail client or browser, and the devices involved.\n<\/p><\/article><article class=\"oxy-container-29-167 oxy-container\"><h3 class=\"oxy-text-29-165 oxy-text\">\nWhat you\u2019re seeing\n<\/h3><p class=\"oxy-text-29-166 oxy-text\">\nDescribe the issue, when it started, and any error message. Don\u2019t include passwords or authentication codes.\n<\/p><\/article><article class=\"oxy-container-29-170 oxy-container\"><h3 class=\"oxy-text-29-168 oxy-text\">\nYour local checks\n<\/h3><p class=\"oxy-text-29-169 oxy-text\">\nFor device or network issues, check with your local IT team first. Some mail-client issues need their support.\n<\/p><\/article><\/div><\/div><\/section><section class=\"oxy-container-29-181 oxy-container page-cta\"><div class=\"oxy-container-29-180 oxy-container container\"><div class=\"oxy-container-29-176 oxy-container\"><h2 class=\"oxy-text-29-174 oxy-text\">\nExploring Yukthi for the first time?\n<\/h2><p class=\"oxy-text-29-175 oxy-text\">\nTell us about your team and we\u2019ll help you find the right setup.\n<\/p><\/div><a class=\"oxy-container-link-29-179 oxy-container-link button\" href=\"\/?page_id=30\" target=\"_self\"><div class=\"oxy-text-29-177 oxy-text\">\nTalk to an email expert\n<\/div><div class=\"oxy-svg-icon2-29-178 oxy-svg-icon2 icon\">\n<svg aria-hidden=\"true\"><use href=\"#i-arrow\"><\/use><\/svg>\n<\/div><\/a><\/div><\/section><\/main>","protected":false},"excerpt":{"rendered":"<p>Home \/ Support Real people.Ready to help. Questions about your setup, a migration, or the right plan? Start a conversation with the Yukthi team. Call us +91 98450 32356 Email us connect@yukthi.com Our team is based in Bengaluru, India. Calling from abroad? Use the +91 country code. A few things you might be wondering. Something [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_oxygen_hide_in_design_set":false,"_oxygen_tags":"","footnotes":""},"class_list":["post-29","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/yukthi.stakque-host.online\/index.php?rest_route=\/wp\/v2\/pages\/29","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yukthi.stakque-host.online\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yukthi.stakque-host.online\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yukthi.stakque-host.online\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yukthi.stakque-host.online\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=29"}],"version-history":[{"count":2,"href":"https:\/\/yukthi.stakque-host.online\/index.php?rest_route=\/wp\/v2\/pages\/29\/revisions"}],"predecessor-version":[{"id":66,"href":"https:\/\/yukthi.stakque-host.online\/index.php?rest_route=\/wp\/v2\/pages\/29\/revisions\/66"}],"wp:attachment":[{"href":"https:\/\/yukthi.stakque-host.online\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=29"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}